Nulogy is a rare company. We value autonomy, mastery, and purpose for our employees, and a highly transparent and honest culture. This has helped us to be recognized repeatedly as one of AON Hewitt’s Best Employers in Canada at their Platinum level for several years in a row — an award decided by anonymous employee surveys, not marketing spin. Our motto is: It’s not just business, it’s personal. After 14 years working together, the company’s founders from the University of Waterloo are still all at Nulogy — and still great friends!
Today, Nulogy’s software is embedded in the supply chains of household names like L’Oreal, Sony, Procter & Gamble, and Pfizer. We create solutions for contract packagers and brands to collaborate on increasingly personalized consumer goods. For our rapid growth, Nulogy has been recognized in the 2015 Deloitte Technology Fast 50 which identifies the fifty fastest growing tech companies in Canada.
By joining Nulogy, not only will you work with intelligent and empathetic peers, you’ll also be solving challenging problems that make real global impact.
Be the trusted advisor to, and advocate on behalf of, Nulogy’s customers. As a Customer Success Manager, you will be their partner from day one, working with clients to ensure they maximize the value they derive from Nulogy’s products and services. Your focus will be on the success of our customers leveraging our solutions as you grow to understand and champion their business.
Very simply, your purpose is to help our customers succeed. As a Customer Success Manager, you will join a dynamic, talented team of individuals who are passionate about, and ultimately responsible for, the overall success of Nulogy’s solutions used by our customers. This is a customer relationship role where you will develop a deep understanding of our customers’ business and provide strategic & technical guidance to their Information Technology and Operational leadership teams - rather than provide customer service. More than anything, you are their trusted advocate inside our company!
EDUCATION & TECHNICAL QUALIFICATIONS
KNOWLEDGE, SKILLS & ABILITIES
NICE TO HAVE
MOTIVATIONS, INTERESTS & PERSONAL CHARACTERISTICS
Nulogy embraces diversity, and we recognize the need for teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage everyone to apply.